Privacy Policy


1. Meyatri recognizes the importance of the privacy of its users and also of maintaining the confidentiality of the information provided by its users as a responsible data controller and data processer.

2. This Privacy Policy provides for the practices for handling and securing user's Personal Information (defined hereunder) by Meyatri.

4. This Privacy Policy applies to any person (‘User’) who purchase, intend to purchase or inquire about any product(s) or service(s) made available by Meyatri through any of Meyatri’s customer interface channels including its website, mobile site, mobile app & offline channels including call centers and offices (collectively referred herein as "Sales Channels").

5. For the purpose of this Privacy Policy, wherever the context so requires "you" or "your" shall mean User, and the term "we", "us", "our" shall mean Meyatri. For the purpose of this Privacy Policy, Website means the website(s), mobile site(s), and mobile app(s).

6. By using or accessing the Website or other Sales Channels, the User hereby agrees with the terms of this Privacy Policy and the contents herein. If you disagree with this Privacy Policy please do not use or access our Website or other Sales Channels.

7. This Privacy Policy does not apply to any website(s), mobile sites, and mobile apps of third parties, even if their websites/products are linked to our Website. Users should take note that information and privacy practices of Meyatri’s business partners, advertisers, sponsors or other sites to which Meyatri provides hyperlink(s), may be materially different from this Privacy Policy. Accordingly, it is recommended that you review the privacy statements and policies of any such third parties with whom they interact.

8. This Privacy Policy is an integral part of your User Agreement with Meyatri and all capitalized terms used, but not otherwise defined herein, shall have the respective meanings as ascribed to them in the User Agreement.


The information as detailed below is collected for us to be able to provide the services chosen by you and also to fulfill our legal obligations as well as our obligations towards third parties as per our User Agreement. "Personal Information" of User shall include the information shared by the User and collected by us for the following purposes:

1. Registration on the Website: Information which you provide while subscribing to or registering on the Website, including but not limited to information about your personal identity such as name, gender, marital status, religion, age, etc., your contact details such as your email address, postal addresses, frequent flyer number, telephone (mobile or otherwise) and/or fax numbers. The information may also include information such as your banking details (including credit/debit card) and any other information relating to your income and/or lifestyle; billing information payment history etc. (as shared by you).

2. Other information: We may also collect some other information and documents including but not limited to: Transactional history (other than banking details) about your e-commerce activities, buying behavior. Your usernames, passwords, email addresses, and other security-related information used by you in relation to our Services.

Data either created by you or by a third party and which you wish to store on our servers such as image files, documents, etc. Data available in the public domain or received from any third party including social media channels, including but not limited to personal or non-personal information from your linked social media channels (like name, email address, friend list, profile pictures, or any other information that is permitted to be received as per your account settings) as a part of your account information. Information pertaining to any other traveler(s) for who you make a booking through your registered Meyatri account. In such case, you must confirm and represent that each of the other traveler(s) for whom a booking has been made, has agreed to have the information shared by you disclosed to us and further be shared by us with the concerned service provider(s). If you request Meyatri to provide visa-related services, then copies of your passport, bank statements, originals of the filled-in application forms, photographs, and any other information which may be required by the respective embassy to process your visa application.


While making a booking

While making a booking, we may use Personal Information including, payment details which include cardholder name, credit/debit card number (in encrypted form) with expiration date, banking details, wallet details etc. as shared and allowed to be stored by you. We may also use the information of travelers list as available in or linked with your account. This information is presented to the User at the time of making a booking to enable you to complete your bookings expeditiously.

We may also use your Personal Information for several reasons including but not limited to:

1.confirm your reservations with respective service providers;

2. keep you informed of the transaction status;

3. send booking confirmations either via sms or Whatsapp or any other messaging service;

4.send any updates or changes to your booking(s);

5. allow our customer service to contact you, if necessary;

6. customize the content of our website, mobile site and mobile app;

7.request for reviews of products or services or any other improvements;

8. send verification message(s) or email(s);

9. validate/authenticate your account and to prevent any misuse or abuse.

10. contact you on your birthday/anniversary to offer a special gift or offer.